What We Offer
Support Services
Support Services helps get you connected to your community. There are no fees for accessing programs through Support Services.
Programs within Support Services can be accessed by calling 403-945-3900 or 1-866-945-3905. You may access support in person by appointment during regular office hours or by phone. Please look to our Rural Services section for services outside of Airdrie.
Information and Referral
Staff provide information, supported referrals, and advocacy to help community members connect to services and programs within Community Links, within your community, or from Government. They can support you to complete applications. The service is designed to empower community members to identify their specific needs and build knowledge and problem-solving skills to address challenges now and in the future.
This Service can be accessed by appointment at our Airdrie location during regular office hours. Phone service is available by calling 403-945-3900 or 1-866-945-3905.
Older Adults’ Program
The Older Adult Worker can provide one on one support to residents of Airdrie over the age of 55. They can provide information and supported referrals to access older adult specific services and programs, including the completion of applications. This role can advocate for you to address barriers to support.
To access this Program, community members need to have been referred by Information and Referral Program. This Service can be accessed by appointment at our Airdrie location during regular office hours. Phone service is available by calling 403-945-3900 or 1-866-945-3905.
Friendly Visiting Program
The Friendly Visiting Program offers supportive visits if you are an isolated older adult in need of companionship. The visits can take place at your home, in the community or by phone. Volunteers are matched based on similar interests and assist you in connecting with their community.
If you are interested, please call 403-945-3900 and ask for the Information and Referral Program to be referred to Older Adult Worker as they facilitate the Friendly Visiting Program.
Education Series (Older Adults)
Public education sessions are provided with a variety of partner groups including: the Over 50 Club, Conversation Café, and Irricana KIK.
See Groups & Workshops for more details.
Bridges to Belonging (Newcomer Supports)
If you are new to Canada and are looking to get connected to necessary supports and services, this Program can provide you this guidance. They can support you to complete applications, understand various local, provincial and federal programs you may be entitled to. The goal of this program is to support you to build a network to feel connected.
To access this Program, community members need to have been referred by Information and Referral Program. This Service can be accessed by appointment at our Airdrie location during regular office hours. Phone service is available by calling 403-945-3900 or 1-866-945-3905.
Community Volunteer Income Tax program (CVITP)
In partnership with Canada Revenue Agency (CRA), Support Services utilizes volunteers to prepare income tax returns for Airdrie and North Rocky View region community members.
The Program is designed to support you if you have a modest income and a simple tax situation.
Support Services staff provide you with information and support to gather all the necessary forms for the completion of your income tax.
This is a walk-in service, no appointment needed.
North Rocky View County Fair Access program (RVCFA)
Support Services supports and approves applications for the Rocky View County Fair Access Program on behalf of Rocky View County.
If you are a low-income resident of North Rocky View this Program supports subsidized programming within Airdrie. It qualifies you and your family for admission, passes and registered programs at the City of Airdrie Recreation Centers and Bert Church Theater.
You must meet income requirements and provide proof of residency. Some restrictions apply. Contact Community Links to obtain an application form.
Airdrie Fair Access program (RVCFA)
Support Services supports and approves applications for the Airdrie Fair Access Program on behalf of the City of Airdrie.
If you are a low-income citizen of Airdrie, this Program supports subsidized programming within Airdrie. It qualifies you and your family for admission, passes and registered programs at the City of Airdrie Recreation Centres, Airdrie Transit fares (including ACCESS Airdrie, ICE, and Airdrie Hello-To-Go), Bert Church Theater and Criminal Record Checks to reduce barriers to employment or to volunteer.
You must meet income requirements and provide proof of residency. Some restrictions apply. For more information and for a copy of the application form visit City of Airdrie – Apply for the Airdrie Fair Access Program
Basic Needs Program
The Basic Needs Program is a number of activities geared towards meeting the basic needs of community members.
Public Access Room: there is a private space with access to a phone, printer, and computer with internet access for you to use.
Basic Needs Room: is a community closet where you can receive basic needs items including jackets, winter clothing, baby and hygiene items, bedding, emergency food bags and homeless backpacks.
Emergency Food: Emergency food is available through partnerships with Starbucks and Airdrie Food Bank.
Laces For Learning
In partnership with Kiwanis families with school age children are provided support to ensure their children have access to back-to-school shoes.
This Program is created in partnerships with several community groups and is dependent on donations.
Sleep Country
Support Services is a referral hub to Sleep Country, helping you access free beds.
Birthday Closet
In partnership with Airdrie 1st, the Birthday Closet provides birthday essentials for anyone who may be struggling. Housed at Community Links office, this initiative helps bring joy to people during important milestones.
Those who need support can simply reach out to Community Links and select a gift from the Birthday Closet, along with birthday essentials. It’s a small gesture that brings big smiles.
To make donations to the Birthday Closet connect with Airdrie 1st https://www.airdrie1st.com/birthday-closet
Santa’s Workshop
Santa’s Workshop provides Christmas gifts to children and families who require additional supports and have not been supported by other programs.